Contact Us

Need help with your order, delivery, returns, or one of our products?

Our UK-based support team will be happy to help.

You can contact us by email or WhatsApp Business.

*WhatsApp Business:* : +44 7935 860265

Customer support hours:
Monday to Friday, 9am-5pm
Closed on weekends and UK bank holidays.

Response time:
We aim to reply within 1-2 working days.

Order enquiries:
If your message is about an existing order, please include your order number and the email address used at checkout so we can help you more quickly.

Business information:
Bidirectiona is operated by RETRETO NEXT LIMITED.

RETRETO NEXT LIMITED is registered in England and Wales.
Company No.: 15166864
VAT No.: GB 493 7070 67

Registered Office:
Office 8929
182-184 High Street North
East Ham
London
United Kingdom
E6 2JA